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Chaturbate

Chaturbate

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Chaturbate's reply dated Dec 04, 2025 to: Madison V Mus's review

Thank you for your feedback, Madison. Support has confirmed that they have contacted you regarding this issue in ticket 25007195. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Madison V Mus

No Response from customer service

Very disappointed in customer service not responding. Ive been reaching out for hours with no reply.

Preferred solution: Apology

User's recommendation: Don’t count on their customer support

Chaturbate's reply dated Dec 04, 2025 to: Brockton Bjo's review

Thank you for your feedback, Brockton. Support has confirmed that they have contacted you regarding this issue in ticket 24929083. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Brockton Bjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davao City, Province Of Davao Del Sur

ACCOUNT BANNED

Hello,

I hope youre doing well. I would like to sincerely apologize for my previous actions that led to my account being banned.

I understand that my behavior was not acceptable, and I take full responsibility for it.

I am committed to being a better and more responsible user moving forward.

If there are any documents or information needed from me in order to review or lift the ban on my account, I am fully prepared to provide them.

Thank you for taking the time to review my request. I appreciate your understanding and the opportunity to make things right.

username : Evas_pops

Preferred solution: Apology

Chaturbate's reply dated Dec 02, 2025 to: Kammi Ybt's review

Thank you for your feedback, Kammi. Support has confirmed that they have contacted you regarding this issue in ticket 25000240. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Kammi Ybt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I bought tokens but when I try and tip it asks me to call customer support

I bought tokens so I could tip one of the models but when I went to tip her, it asked me to contact support. I have reached out but still awaiting a response.

Chaturbate's reply dated Dec 02, 2025 to: yaneht rocio r's review

Thank you for your feedback, yaneht rocio. Support has confirmed that they have contacted you regarding this issue in ticket 24966940. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
yaneht rocio r

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medellin, Antioquia

Account ban

Hello, kind regards. I have a problem with my username nasty2060.

I have already written to support but have not received any response. I was told that my account was banned for mentioning and writing things like *** poo, etc., but I never wrote or mentioned any of that. However, if at any time I broke the site rules, I apologize and will not do it again. I will reread the site rules to be more aware of the things that are prohibited on the site.

Can you help me with this issue? Thank you.

Loss:
$1832

Preferred solution: Apology

User's recommendation: It's a good website, it just needs to improve its customer support.

Chaturbate's reply dated Nov 29, 2025 to: Colton V Mgq's review

Thank you for your feedback, Colton. Support has confirmed that they have contacted you regarding this issue in ticket 24978796. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Colton V Mgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Broadcasting suspension

No one ever answers. I have tokens that need to be cashed out and my broadcasting is suspended for sleeping on camera. My status said offline when I went to sleep

Loss:
$250

Preferred solution: Suspension lifted. I assure you it won't happen again.

User's recommendation: Customer service sucks

Chaturbate's reply dated Nov 29, 2025 to: Kiara L Ktp's review

Thank you for your feedback, Kiara. Support has confirmed that they have contacted you regarding this issue in ticket 24976632. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Kiara L Ktp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medellin, Antioquia

Banned account

They say I'm breaking the rules when I never wrote or mentioned those words. Could you help me?

Thank you. I sent an email but haven't received a response yet.

User's recommendation: There is no good support contact

Chaturbate's reply dated Nov 25, 2025 to: James H Snp's review

After review, we did not find a ticket number connected to your email. For further assistance, please write to us at support@chaturbate.com.
James H Snp
map-marker New Albany, Ohio

Won't let me tip a model because of a Swedish lawsuit

The site says I can't tip a model I have been tipping for YRS because of a Swedish lawsuit...neither of us is in Sweden. Could it be as easy as her blocking Sweden ?

Preferred solution: Be able to tip her

Chaturbate's reply dated Dec 01, 2025 to: Littlebonejones's review

Thank you for your feedback, Andrew. Support has confirmed that they have contacted you regarding this issue in ticket 24975988. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Littlebonejones

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account banned

Updated by user Dec 03, 2025

ACH payout received

Updated by user Dec 03, 2025

Response received, (permanent ban). No specific reason or time or date given as to exactly what triggered the ban.

Manual review from support requested, and appealed. With a forwarded email to Chaturbate support, involving a long time partner that knows exactly all of the details on the exact date this ban occurred 11/18/2025.

Updated by user Nov 28, 2025

No response yet.

Updated by user Nov 25, 2025

My story hasn't been developed or updated so far.

Updated by user Nov 25, 2025

So far, there have been no updates, and no development so far.

Original review Nov 23, 2025

Subject: Request for Review and Reinstatement

Hello Chaturbate Support,

My usernames are Honorablyrespectedgent and littlebonejones. I emailed support on 11/18/2025 and again on 11/23/2025 to understand why my accounts were banned.

After reviewing the rules, I now realize that having two accounts receiving payoutsespecially when I split the 2,420 tokens I earned on 11/16/2025 between both accountswas a violation of the Terms of Service.

I sincerely apologize for this mistake.

I have re-read the Terms thoroughly, and I am fully committed to following all rules moving forward.

I have been a model on Chaturbate for over 15 years with no previous issues, and this platform has been an important part of my income.

I respectfully ask for another chance and for the possibility of reinstatement. I will make sure no violations ever occur again.

Thank you for your time and consideration.

Sincerely,

Honorablyrespectedgent

athnasmcpt@*****.com

Cons:
  • Way way way to easy for someone to get you banned

Preferred solution: Reactivated

User's recommendation: Follow rules, and read every one of them.

Chaturbate's reply dated Nov 23, 2025 to: Conley S Lxo's review

Your feedback is always appreciated—thank you for sharing your experience with us!
Conley S Lxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alexandria, Virginia

I'm just so happy for finding the site. I've gotten over a 100 or so people that I know to enjoy watching on a regular basis in the 3 years that I've been a fan. Wonder how many people they have told?

Just fell in love with the site and enjoy everything about it. My goal is to convince one of my female friends to get a cam and become a top broadcaster.

It's got some of the most beautiful women that I have ever seen with my two eyes. I've gotten lots of my friends to become regular viewers and they are constantly doing the same thing.

User's recommendation: Learn how to look for the things that you like by exploring the tags.

Chaturbate's reply dated Nov 22, 2025 to: Taylor C Jyx's review

After review, we did not find a ticket number connected to your email. For further assistance, please write to us at support@chaturbate.com.
Taylor C Jyx
map-marker New Orleans, Louisiana

Over charged me

This website on November 22 Jacked me out of 100$. I didnt use chaturbate on the 22.

I used it on the 21 but did not spend 100$. Not even close.

Loss:
$100

Preferred solution: Full refund

Chaturbate's reply dated Nov 22, 2025 to: Jadia Wnv's review

Thank you for your feedback, Jadia. Support has confirmed that they have contacted you regarding this issue in ticket 24968751. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Jadia Wnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cluj-Napoca, Cluj

Islaysince97

My bank denied my transfer and I added a New payment option but I didn t any money yet . The money I made from 1 to 15 date

juan camilo c Ncl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santiago De Cali, Valle Del Cauca Department

Baneo de la cuenta

Best regards, we would like to know the reason for banning the celesteyorucso1 account, since in the middle of a fake show we were banned and they have not responded until now, we have been working with the page for several years and we want to continue being part of such a wonderful company as Chaturbate is. We hope for attention to this letter. thank you so much !!

View full review

Preferred solution: una ayuda parar la cuenta que fue baneada por cumplir la petición de clientes en publico lo cual disgusto a otros clientes y pudieron habernos reportado. queremos la oportunidad de volver a trabajar ya teniendo mas cuidado con la transmisión.

Chaturbate's reply dated Nov 24, 2025 to: KATERYNA A Mto's review

Thank you for your feedback, KATERYNA. Support has confirmed that they have contacted you regarding this issue in ticket 24888921. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
KATERYNA A Mto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Chaturbate account banned

Chaturbate account banned

Please help me access my account. My account was banned, and I don't understand why.

This is my only source of income, and I sincerely don't understand why I was banned. I've been working for many years. My earnings are $54 in my account.

There's been no response from support. Username: ketrin3467

Loss:
$54

Preferred solution: I want to access my account, I like working on Chaturbate

Chaturbate's reply dated Nov 19, 2025 to: William H Ufm's review

Thank you for your feedback, William. Support has confirmed that they have contacted you regarding this issue in ticket 24962916. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
William H Ufm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parrish, Florida

Suspended from broadcasting

Chaturbate - Suspended from broadcasting

This is one *** of away to run a company say I have violated on if chaturbates rules by not showing my face and holding up fingers but it doesn't say where to do this at I don't understand where I need to go but 5 days ago cb sends me a email stating I'm 2nd stage verified nothing has changed my pics id and info are all up to date so I don't understand what has changed In 5 days since getting my email stating my verification and compliance

Preferred solution: My broadcast unsuspended

Chaturbate's reply dated Nov 19, 2025 to: Joseph P Dkx's review

Thank you for your feedback, Joseph. Support has confirmed that they have contacted you regarding this issue in ticket 24959431. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Joseph P Dkx
map-marker Charlotte, North Carolina

Billing inquiry

I'm still waiting for my money to be released. I've finished and resent my 1099 via email and was helping my money would be dispersed today since I paid $3.95 on Thursday. And my money had been held due to the fact that I was told I didn't do a 1099.

And I haven't been broadcasting lately, like I used to but I'm thinking about starting over and I do very well when I broadcast, but I need my earnings today.

To pay for my internet service.

Preferred solution: I personally would like to receive my daily request that I sent Thursday. By today, so I still have working internet. And also, so I can broadcast tonight. At the moment I'm unemployed again, and I spent about 7 years broadcasting for chatter bait.

Contact Information

Website:
chaturbate.com
Mailing Address:
23615 El Toro Rd #X344
Lake Forest, California 92630
United States
Phone:
(877) 338-7047
Contact Chaturbate Customer Service

Latest Question

Good afternoon! Dear chaturbate technical support. We received a ban on the account and would like to know the reason for the blocking. Emillycutemurr Person code: BQK998

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