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Chaturbate is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Chaturbate Customer Service

Chaturbate Phone Numbers and Emails

Toll-Free Number:

  • (877) 338-7047
    US Billing Support
Call customer service

Accounting/ Billing:

  • (954) 453-4141
    International Billing Support

Chaturbate Email:

support@chaturbate.com

How to Contact Chaturbate?

Most Popular Number:

(877) 338-7047
US Billing Support
Total calls: 6 398 Issues resolved: 120 Last call: Jan 22, 2026

If you need to get in touch with Chaturbate customer support, you can dial several numbers that they have provided on their website. For customers in the USA and Canada, Chaturbate operates a toll-free phone number, 1-877-338-7068. Similarly, if you are trying to reach out to Chaturbate customer service from the United Kingdom, the Chaturbate customer service phone number is 44-0-122-764-7120. Additionally, for international customers, their customer service phone number is 1–954-453-4141. To contact Chaturbate’s billing support team, you can dial 1-954-453-4135, which is available on weekdays from 9 AM to 5 PM PST.

Chaturbate customer support currently does not offer service via chat. However, the company does offer different ways through which you can get in touch with Chaturbate customer service 24/7. First is their toll-free customer service phone number and their other dedicated customer service phone number. These phone numbers can be used to contact the customer service department directly through which you can get your queries and problems resolved. If you are not able to get through the phone, you can visit their website and navigate to the support page, where you will see the option of online customer self-service. Click on it to “Submit a Request” by filling out the form with all your details, including your name and Chaturbate username. You'll also have to choose the category of the problem you are facing and describe it to make the matter easier for you. You can also attach files to make it easier for Chaturbate customer service representatives to review your request and get back with the necessary solution.

Chaturbate customer service also offers its help in the form of sending an email. So, in order to get in touch with Chaturbate customer service through email, you can simply write an email and send it to support@chaturbate.com. Although sending an email does not get you an immediate response, you can always keep track of it. As for the response, the Chaturbate customer service representative will get back to you within 24 to 48 hours.

Contact Information

Corporate Office Address:

Multi Media, LLC
23615 El Toro Rd #X344
Lake Forest, California 92630
United States

How Good is Chaturbate's Customer Service?

Darnell m Nzb
Darnell m Nzb
Feels Disappointed | Jan 02, 2026

Ask why I was banned for

Read full quote
Morfen B
Morfen B
Feels Disappointed | Dec 09, 2025

Well don't get me wrong they're good I just I don't know what's going on they don't have nobody to talk to or to go to for your payments so you guys need to kind of make one phone number or line for that just that

Read full quote
Andreea Raluca B
Andreea Raluca B
Feels Disappointed | Nov 06, 2025

Very bad

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Cade C Euo
Cade C Euo
Feels Disappointed | Sep 13, 2025

First time abd the last

Read full quote
abbycartman a
abbycartman a
Feels Disappointed | Sep 01, 2025

Dear chatur, unblock my account

Read full quote
Bettylou Ebb
Bettylou Ebb
Feels Disappointed | Jun 21, 2025

Lack of care

Read full quote

Summary of Chaturbate Customer Service Calls

9.6K TOTAL
CALLS
02:05 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chaturbate?

Account Question:

  • “My account wa banned”
  • “My account was banned”
  • “UNABLE TO GET MY EMAILS ATTENDED”

Request for Information Question:

  • “Can't get broadcasting approval and no response via email”
  • “To find out why I was banned”
  • “To find out when my account was banned”

Payments and Charges Question:

  • “Payment support”
  • “Dispute chatge”
  • “Payment”

Product/ Service Question:

  • “My connection is taking too long to load”
  • “Can't purchase to m ens”
  • “My tokens i purchased aren't usable cause I owed tokens and I payed it and then I bought more and it's saying unable to process”

Refund Question:

  • “Refunds”
  • “Token refund”
  • “Refund”

Shipping and Delivery Question:

  • “Payout delay”
  • “Delayed payment”
  • “Video not received”

Activation/ Cancellation Question:

  • “Please Cancel my membership today .”
  • “Cancel subscription”
  • “Want to cancel fan club membership to princess_thea123”

Cards Question:

  • “Card issue”
  • “Will not except card for tokens”
  • “Can't use my card to get tokens”

Website/ Application Question:

  • “App login issue”
  • “Cant get on the site”
  • “I cant open site on my laptop”

Staff Question:

  • “Customer service”
  • “Call services and unsubscribe”
  • “Terms of service”

Employment Question:

  • “Paycheck”
  • “Wanted to know about becoming a model”
  • “Salary did not received”

Return/ Replace Question:

  • “Change username- verify identify”
  • “Change number”
  • “They keep on changing my order and then telling me that there is an error in like purchase I'm trying to make a purchase and they won't take my credit card that I got a new from the bank”

Other Question:

  • “Eliminación de cuenta”
  • “Am unable to broadcast”
  • “Suspension”
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