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Chaturbate's reply dated Jan 05, 2026 to: Anastassia Twl's review

Thank you for your feedback, Anastassia. Support has confirmed that they have contacted you regarding this issue in ticket 25055247. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Resolved
Anastassia Twl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Because my sam_sam_1 account is banned and please I need help to get my account back thank you

Chaturbate - Because my sam_sam_1 account is banned and please I need help to get my...
Chaturbate - Because my sam_sam_1 account is banned and please I need help to... - Image 2
Updated by user Jan 18, 2026

Company fixed the issue and I have been provided with apology. I sincerely apologize for writing forbidden words and thank you for restoring my account. Please I want my Sam_sam_1 account back to normal because I have followed models and have fun.

Original review Jan 03, 2026

Hello my Sam_sam_1 chaturbate account is banned and please I need your help to get back my account, thank you

Chaturbate's reply dated Jan 03, 2026 to: Darnell m Nzb's review

Thank you for your feedback, Darnell. Support has confirmed that they have contacted you regarding this issue in ticket 25086788. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Darnell m Nzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I was banned for what when I just add money to it

Updated by user Jan 02, 2026

Ask why I was banned for

Original review Jan 01, 2026

Why I have been for just add money to it yes I will like to know why I was banned for and I did not do anything bad or say anything to anyone at all I really like to know

Loss:
$11

Preferred solution: Full refund

Chaturbate's reply dated Jan 03, 2026 to: Easy C's review

Thank you for your feedback, Silva. Support has confirmed that they have contacted you regarding this issue in ticket 25090320. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Resolved
Easy C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Account banned for no reason

Updated by user Jan 03, 2026

The platform contacted me and explained the ban; in this case, it was just a temporary suspension.

Original review Dec 31, 2025

Hello, I'm writing to appeal for a response. After my last show, I received a message that I had been banned without a specific reason.

I'm always careful with everything and everyone.

I need this to be resolved urgently.I requested help from support but only received an automated message from the system stating there is no ticket number. My CB username is: Easycum2you.

Loss:
$250

Preferred solution: account access

Chaturbate's reply dated Jan 01, 2026 to: Happiness E Srp's review

Thank you for your feedback, Happiness. Support has confirmed that they have contacted you regarding this issue in ticket 25092731. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Happiness E Srp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagos, Lagos

Ineligible to broadcast that’s what my account nasty_caramel2023 is starting

Chaturbate - Ineligible to broadcast that’s what my account nasty_caramel2023 is starting

My account is stating ineligible to broadcast for over weeks now and I have reached out to chaturbate support but no responses

Preferred solution: A responses on what happened to my account

Chaturbate's reply dated Dec 31, 2025 to: Raven4Justice's review

As previously communicated, the user was suspended from the platform for a serious violation of the Chaturbate Terms. The violation occurred when an individual appeared on the user’s broadcast without completing the required age and consent verification. Although the platform was under no obligation to do so, the user was extended a courtesy opportunity to resolve the violation by having the individual complete the necessary verification process. To date, this requirement has not been fulfilled. Given the user's ongoing failure to resolve the violation, it is clear the user has no intention to do so. Accordingly, the suspension has been converted to a permanent ban from the platform and final payment has been issued for the balance on the account.
Regarding the users' content being shared by third parties, this is not Chaturbate sharing the user's content and we agree this is a serious violation of the user's rights as the creator and owner of the user's content. In support of broadcasters and their rights, we offer a free DMCA notice service. The user can take advantage of this free service by providing the required information here: https://support.chaturbate.com/hc/en-us/requests/new?ticket_form_id=5912786461332
Raven4Justice

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNLAWFUL EXPLOITATION S

My paid membership was suspended and I was banned after only one week. I attempted to correct the issue directly with Chaturbate but never received a response from any customer service representative.

After Chaturbates refusal of a refund and the cancellation of my account (I have written cancellation confirmation), I began finding multiple recordings of my live broadcasts appearing on multiple third-party sites where they are being republished, advertised, and/or sold without my consent.

This is not a routine billing dispute. It is ongoing copyright infringement and unlawful exploitation of my likeness/content, with serious privacy implications. I did not authorize recording, redistribution, or commercial resale on third-party sites. The continued publication after cancellation/banning raises serious concerns regarding data handling, access, and potential leakage.

Demand: Chaturbates LEGAL DEPARTMENT must contact me immediately and provide a written response within 48 hours.

Do not contact me through standard customer support channelslegal communications only. You may contact me at the email address associated with the account at issue.

I require, at minimum: 1.Written confirmation my account is cancelled and that all associated data/content is deleted and/or no longer accessible; 2.A clear explanation of how these recordings were obtained and distributed, including any affiliates, resellers, vendors, or traffic/advertising partners involved; 3.Confirmation that Chaturbate has issued an internal litigation hold and preserved all relevant records (account history, access logs, broadcast/session logs, device/IP logs, support logs, affiliate tracking, and any third-party sharing agreements); 4.Immediate cooperation with removals/takedowns and identification of the source(s) and pathways enabling the infringement.

If I do not receive a legal-department response within 48 hours, I will proceed with formal escalation, including filing a police report and pursuing additional complaints and legal remedies without further notice.

Loss:
$444777

Preferred solution: Accountability and restitution

User's recommendation: AVOID CHATERBATE & SEEK LEGAL ADVISE IF THEY HAVE HARMED YOU TOO.

Chaturbate's reply dated Dec 30, 2025 to: Aeon Hrk's review

Thank you for your feedback, Aeon. Support has confirmed that they have contacted you regarding this issue in ticket 25082107. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Resolved
Aeon Hrk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Suspended from broadcasting

Suddenly I received a notification of broadcast suspension after broadcasting a few minutes before please help

Chaturbate's reply dated Dec 31, 2025 to: Iordache A Uqc's review

Thank you for your feedback, Iordache. Support has confirmed that they have contacted you regarding this issue in ticket 24940826. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Iordache A Uqc
map-marker Vienna, Vienna

Acount was accesed without my permision

Chaturbate - Acount was accesed without my permision
Updated by user Dec 28, 2025

Pls try resolved my case can i hve one number where call?

Original review Dec 28, 2025

No one is responding to my emails or phone calls. I worked for a studio, but I have not been affiliated with them for over a year, and I was working from home on my own account, Juliana.

My account was banned by support because someone from that studio accessed one of the two accounts I had.

I am now trying to recover my personal account, the one I was using to work from home.

I am willing to provide full proof of identity, including my ID.

I did nothing wrong, and I have been trying to contact you for over a month without any response. My account has been banned for more than a month, and no one is replying to me.

Chaturbate's reply dated Dec 30, 2025 to: Dan Ytv's review

Thank you for your feedback, Dan. Support has confirmed that they have contacted you regarding this issue in ticket 25071056. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Dan Ytv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned Account

Hello,

my username is cluecock88.

I wrote many mails cause I got banned.

I am deeply sorry what happened and I will watch clearly for users talking about minor xxx experineces and throw / block them directly.

This was a chat not going on from my side as you can reread.

Please respond and unblock my account ASAP.

Best

DK

Loss:
$200

Preferred solution: Apology

Chaturbate's reply dated Dec 30, 2025 to: Monte k Wyh's review

Thank you for your feedback, Monte. Support has confirmed that they have contacted you regarding this issue in ticket 25074761. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Monte k Wyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Need to clarify issues with account

Wow. I've been a loyal consumer for atleast 100 characters and am unsure how to proceed... did like to get a hold of someone who has administrative authority.

Loss:
$500

Preferred solution: Full refund

User's recommendation: Find another site I guess

Chaturbate's reply dated Dec 29, 2025 to: Henry P Nfg's review

Thank you for your feedback, Henry. Support has confirmed that they have contacted you regarding this issue in ticket 25035285. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Henry P Nfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pontefract, Wakefield

Banner account

My account was banned (gazexx1) and had a lot of tokens on. Emailed a few days ago and got nothing back. Id really appreciate if it was reversed as I dont know what I didn wrong

Preferred solution: Un banned

Chaturbate's reply dated Dec 24, 2025 to: Mykia Lsy's review

Thank you for your feedback, Mykia. Support has confirmed that they have contacted you regarding this issue in ticket 25009979. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Resolved
Mykia Lsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milan, Province Of Milan

Resolved: Assistance

Updated by user Dec 29, 2025

Company fixed the issue and I have been provided with apology.

Original review Dec 20, 2025

been banned for no reason on dec 4th.

no reply or contact since 16 days...

Please get in touch I need my account back

user: just_marlon

Preferred solution: Apology

Chaturbate's reply dated Dec 24, 2025 to: Xiomara W Adw's review

Thank you for your feedback, Xiomara. Support has confirmed that they have contacted you regarding this issue in ticket 24931861. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Xiomara W Adw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bogotá, Bogotá, D.c.

Account banned

I tried to stream yesterday and my account was banned, I don't know what could happened, my username is Aoi_dandelion please help me, if it was my fault I promise I wont do it again

Preferred solution: My account again

Chaturbate's reply dated Dec 21, 2025 to: natalia m Qws's review

Gracias por tus comentarios, Natalia. El equipo de soporte ha confirmado que se han puesto en contacto contigo en relación con este problema a través del ticket n. 25062255. Si necesitas más ayuda, no dudes en escribir a support@chaturbate.com.
natalia m Qws
map-marker Bogotá, Bogotá, D.c.

Problema con mi cuenta no puedo usar mis tokens mi nombre de usuario es dolce_fingers

no puedo usar mis tokens ni en venta dice que me comunique con soporte aparece un cuadro con un mensaje y no puedo usar mis ganancias por favor pueden ayudarme a solucionar esto

Chaturbate's reply dated Dec 24, 2025 to: Domenico P Pdz's review

Thank you for your feedback, Domenico. Support has confirmed that they have contacted you regarding this issue in ticket 25061057. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Domenico P Pdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Myrtle Beach, South Carolina

Account Ban

Updated by user Dec 23, 2025

Four days after this review, Chaturbate has finally contacted me and gave their reason for the ban, a rule I have not broken. I have replied to the email because this is a error that I want fixed now.

Original review Dec 19, 2025

On December 1, my account was banned with no information as to why. I have submitted a request for this information and a chance to appeal the ban and only recieved an automated response to say that the ticket is in their system.

12 and 14 days after, I had submitted a new tickets in case my original submission was lost and still the only replies were from the automated system. I have replied to one automated email considering it could have been not actually automated. I have delved into my spam folder and trash folder incase responses were flagged but no where is there a response.

Near 20 days is a clear sign the company does not truly care. If this is not resolved by tomorrow I will be recommending people to never use this site.

Preferred solution: Actual response to my submitted ticket to their support team and being able to appeal their ban. Ideally a revamp to their support system afterwards so this situation does not arise to anyone else.

User's recommendation: Start looking for other places to broadcast or see your favorite models. Clearly Chaturbate has forgotten that people are what gives life to their platform.

Chaturbate's reply dated Dec 23, 2025 to: Tom H Piz's review

Thank you for your feedback, Tom. Support has confirmed that they have contacted you regarding this issue in ticket 25058838. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Tom H Piz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Issues with your team

Everything call me 609993****

Tommyboyhardy411@***.com

Every time I try to do my age verification , it messes up and I have my updated license on my phone and I can send it to you via email or whatever it is you need and has no option for that.And I want this rectify as soon as we possibly can, because it is growing old and tiring.And i'm 46 years old

Preferred solution: Age verification