Chaturbate
Reviews and Complaints
Chaturbate's reply dated Jan 05, 2026 to: Anastassia Twl's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Because my sam_sam_1 account is banned and please I need help to get my account back thank you
Company fixed the issue and I have been provided with apology. I sincerely apologize for writing forbidden words and thank you for restoring my account. Please I want my Sam_sam_1 account back to normal because I have followed models and have fun.
Hello my Sam_sam_1 chaturbate account is banned and please I need your help to get back my account, thank you
Chaturbate's reply dated Jan 03, 2026 to: Darnell m Nzb's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I was banned for what when I just add money to it
Ask why I was banned for
Why I have been for just add money to it yes I will like to know why I was banned for and I did not do anything bad or say anything to anyone at all I really like to know
Preferred solution: Full refund
Chaturbate's reply dated Jan 03, 2026 to: Easy C's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Account banned for no reason
The platform contacted me and explained the ban; in this case, it was just a temporary suspension.
Hello, I'm writing to appeal for a response. After my last show, I received a message that I had been banned without a specific reason.
I'm always careful with everything and everyone.
I need this to be resolved urgently.I requested help from support but only received an automated message from the system stating there is no ticket number. My CB username is: Easycum2you.
Preferred solution: account access
Chaturbate's reply dated Jan 01, 2026 to: Happiness E Srp's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Ineligible to broadcast that’s what my account nasty_caramel2023 is starting
My account is stating ineligible to broadcast for over weeks now and I have reached out to chaturbate support but no responses
Preferred solution: A responses on what happened to my account
Chaturbate's reply dated Dec 31, 2025 to: Raven4Justice's review
Regarding the users' content being shared by third parties, this is not Chaturbate sharing the user's content and we agree this is a serious violation of the user's rights as the creator and owner of the user's content. In support of broadcasters and their rights, we offer a free DMCA notice service. The user can take advantage of this free service by providing the required information here: https://support.chaturbate.com/hc/en-us/requests/new?ticket_form_id=5912786461332
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUNLAWFUL EXPLOITATION S
My paid membership was suspended and I was banned after only one week. I attempted to correct the issue directly with Chaturbate but never received a response from any customer service representative.
After Chaturbates refusal of a refund and the cancellation of my account (I have written cancellation confirmation), I began finding multiple recordings of my live broadcasts appearing on multiple third-party sites where they are being republished, advertised, and/or sold without my consent.
This is not a routine billing dispute. It is ongoing copyright infringement and unlawful exploitation of my likeness/content, with serious privacy implications. I did not authorize recording, redistribution, or commercial resale on third-party sites. The continued publication after cancellation/banning raises serious concerns regarding data handling, access, and potential leakage.
Demand: Chaturbates LEGAL DEPARTMENT must contact me immediately and provide a written response within 48 hours.
Do not contact me through standard customer support channelslegal communications only. You may contact me at the email address associated with the account at issue.
I require, at minimum: 1.Written confirmation my account is cancelled and that all associated data/content is deleted and/or no longer accessible; 2.A clear explanation of how these recordings were obtained and distributed, including any affiliates, resellers, vendors, or traffic/advertising partners involved; 3.Confirmation that Chaturbate has issued an internal litigation hold and preserved all relevant records (account history, access logs, broadcast/session logs, device/IP logs, support logs, affiliate tracking, and any third-party sharing agreements); 4.Immediate cooperation with removals/takedowns and identification of the source(s) and pathways enabling the infringement.
If I do not receive a legal-department response within 48 hours, I will proceed with formal escalation, including filing a police report and pursuing additional complaints and legal remedies without further notice.
Preferred solution: Accountability and restitution
User's recommendation: AVOID CHATERBATE & SEEK LEGAL ADVISE IF THEY HAVE HARMED YOU TOO.
Chaturbate's reply dated Dec 30, 2025 to: Aeon Hrk's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Suspended from broadcasting
Suddenly I received a notification of broadcast suspension after broadcasting a few minutes before please help
Chaturbate's reply dated Dec 31, 2025 to: Iordache A Uqc's review
Acount was accesed without my permision
Pls try resolved my case can i hve one number where call?
No one is responding to my emails or phone calls. I worked for a studio, but I have not been affiliated with them for over a year, and I was working from home on my own account, Juliana.
My account was banned by support because someone from that studio accessed one of the two accounts I had.
I am now trying to recover my personal account, the one I was using to work from home.
I am willing to provide full proof of identity, including my ID.
I did nothing wrong, and I have been trying to contact you for over a month without any response. My account has been banned for more than a month, and no one is replying to me.
Chaturbate's reply dated Dec 30, 2025 to: Dan Ytv's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned Account
Hello,
my username is cluecock88.
I wrote many mails cause I got banned.
I am deeply sorry what happened and I will watch clearly for users talking about minor xxx experineces and throw / block them directly.
This was a chat not going on from my side as you can reread.
Please respond and unblock my account ASAP.
Best
DK
Preferred solution: Apology
Chaturbate's reply dated Dec 30, 2025 to: Monte k Wyh's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need to clarify issues with account
Wow. I've been a loyal consumer for atleast 100 characters and am unsure how to proceed... did like to get a hold of someone who has administrative authority.
Preferred solution: Full refund
User's recommendation: Find another site I guess
Chaturbate's reply dated Dec 29, 2025 to: Henry P Nfg's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Banner account
My account was banned (gazexx1) and had a lot of tokens on. Emailed a few days ago and got nothing back. Id really appreciate if it was reversed as I dont know what I didn wrong
Preferred solution: Un banned
Chaturbate's reply dated Dec 24, 2025 to: Mykia Lsy's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Assistance
Company fixed the issue and I have been provided with apology.
been banned for no reason on dec 4th.
no reply or contact since 16 days...
Please get in touch I need my account back
user: just_marlon
Preferred solution: Apology
Chaturbate's reply dated Dec 24, 2025 to: Xiomara W Adw's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Account banned
I tried to stream yesterday and my account was banned, I don't know what could happened, my username is Aoi_dandelion please help me, if it was my fault I promise I wont do it again
Preferred solution: My account again
Chaturbate's reply dated Dec 21, 2025 to: natalia m Qws's review
Problema con mi cuenta no puedo usar mis tokens mi nombre de usuario es dolce_fingers
no puedo usar mis tokens ni en venta dice que me comunique con soporte aparece un cuadro con un mensaje y no puedo usar mis ganancias por favor pueden ayudarme a solucionar esto
Chaturbate's reply dated Dec 24, 2025 to: Domenico P Pdz's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Account Ban
Four days after this review, Chaturbate has finally contacted me and gave their reason for the ban, a rule I have not broken. I have replied to the email because this is a error that I want fixed now.
On December 1, my account was banned with no information as to why. I have submitted a request for this information and a chance to appeal the ban and only recieved an automated response to say that the ticket is in their system.
12 and 14 days after, I had submitted a new tickets in case my original submission was lost and still the only replies were from the automated system. I have replied to one automated email considering it could have been not actually automated. I have delved into my spam folder and trash folder incase responses were flagged but no where is there a response.
Near 20 days is a clear sign the company does not truly care. If this is not resolved by tomorrow I will be recommending people to never use this site.
Preferred solution: Actual response to my submitted ticket to their support team and being able to appeal their ban. Ideally a revamp to their support system afterwards so this situation does not arise to anyone else.
User's recommendation: Start looking for other places to broadcast or see your favorite models. Clearly Chaturbate has forgotten that people are what gives life to their platform.
Chaturbate's reply dated Dec 23, 2025 to: Tom H Piz's review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issues with your team
Everything call me 609993****
Tommyboyhardy411@***.com
Every time I try to do my age verification , it messes up and I have my updated license on my phone and I can send it to you via email or whatever it is you need and has no option for that.And I want this rectify as soon as we possibly can, because it is growing old and tiring.And i'm 46 years old
Preferred solution: Age verification
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